Customer Service is the MOST important part of our business. If you aren't happy, we aren't happy!
If for ANY reason you are not 100% satisfied with the products you've purchased from us, please email us. We will be glad to do everything in our power to come to a satisfactory resolution!
Print products will be shipped within 7-10 business days of your order. Depending on the shipping method you selected, you can expect to receive your products within approximately 3 weeks, but usually much sooner.
Electronic downloads that you purchase will be emailed to you within 24 - 48 hours of your purchase, or of receipt of your payment (but usually right away if you pay with PayPal or credit card). You may click on the link and download the product when you receive the email.
We hope you are enjoying your purchase from us. If the purchase did not meet your expectations, we will be happy to issue a refund in the same form of payment in which it was purchased, excluding shipping charges. Returns will be shipped back at your own cost.
You must e-mail us within 5 days of receiving your order. We will make every effort to correct this problem within a timely manner.
All returned items must be in original condition and undamaged.
*Shipping charges are non-refundable.
*Downloadable products in PDF format are non-refundable due to their nature.
Prices in effect at time of purchase are final.
We reserve the right to change prices at any time.
The buyer assumes all responsibility for determining the suitability of all products, sold by us, for their specific use. We assumes no liability for damage or injury resulting from the use of these products sold or supplied by this company. We are not responsible for shipper damage.